Terms and Conditions

These terms and conditions outline the rules and regulations for the use of This Cornish Sanctuary's Website, located at https://thiscornishsanctuary.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use thiscornishsanctuary.com if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing thiscornishsanctuary.com, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, This Cornish Sanctuary and/or its licensors own the intellectual property rights for all material on thiscornishsanctuary.com. All intellectual property rights are reserved. You may access this from thiscornishsanctuary.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from thiscornishsanctuary.com

• Sell, rent, or sub-license material from thiscornishsanctuary.com

• Reproduce, duplicate or copy material from thiscornishsanctuary.com

• Redistribute content from thiscornishsanctuary.com

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. This Cornish Sanctuary does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of This Cornish Sanctuary, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, This Cornish Sanctuary shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

This Cornish Sanctuary reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant This Cornish Sanctuary a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of This Cornish Sanctuary; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to This Cornish Sanctuary. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of This Cornish Sanctuary's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Booking Terms and Conditions

Please ensure you read and fully understand these booking terms and conditions. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstandings.

Bookings are subject to the following terms and conditions:

• A contract between you and the owner will come into existence when the deposit or full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.

• The deposit/full payment must be paid within 2 days of the booking being placed.

• The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.

• We require the names, ages, and contact details of all guests.

• A 50% deposit of the holiday cost is payable at the time of booking.

• Bookings made less than sixty days before your arrival date must be paid in full, plus the £100 pre-authorised damage deposit (if requested).

• The balance must be paid no later than 7 days before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation.

• All cancellations must be notified in writing and once received we will confirm the cancellation.

• The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:

Number of days before the holiday when cancelled The % of booking cost payable

More than 60 days 5% of the booking cost
45 to 59 days 40% of the booking cost
30 to 44 days 50% of the booking cost
15 to 29 days 75% of the booking cost
8 to 14 days 90% of the booking cost
0 to 7 days 100% of the booking cost

• If we are successful in getting a replacement booking, we will refund the total amount paid less a 5% booking fee and any difference in price between your original and the replacement booking.

• We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.

• If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.

• If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.

• The maximum number of persons occupying the property must not exceed (4 persons) and only those listed on the booking form can occupy the property. If you wish to invite additional visitors to visit you during your stay, please ask us first.

• Please be advised that no extra overnight visitors are allowed to stay at the property.

• Bookings cannot be accepted from persons under eighteen years of age.

• The owner reserves the right to refuse a booking without giving any reason.

• We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.

• Tenancies normally commence at 15:00 on the arrival date and guests are required to leave the rental by 10:00 on the day of departure. Failure to do so may result in you being charged a further day’s rental.

• You must not use the property except for the purpose of a holiday.

• Smoking is not allowed in the property.

• Pets (if not allowed), vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.

• Pets (If you accept pets then you should include your ‘pet rules’ here)
  -We only allow 1 dog maximum, no other kinds of pets.
  -Dogs must be booked in and the cost is £50 per dog.
  -Please don’t let dogs on the furniture, especially sofas and beds.
  -Guests are responsible for cleaning up after their pets.
  -Please clean muddy dogs using the outside tap and the dog towels provided.
  -Dogs must not be left alone in the property.
  -If the property requires additional cleaning due to excessive dog hair or if dogs have been in the bedrooms, or on a sofa, we will charge a £50 fee to cover the extra cleaning costs.
  -You are responsible for your dog and you will be charged for any damage caused by your dog.

• Damage deposit (if taken) – In making a booking you accept responsibility for any theft, breakage or damage caused by you, your pets or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. A pre-authorised security deposit of £100 is held from the day of your arrive until 2 days after the end of your holiday.

• Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 2 days of notification.

• If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.

• Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.

• Please remove shoes before entering the house.

• Please lock the doors and close the windows when you leave the property unoccupied.

• Please make sure you switch off lights, heating, air conditioning or any electrical appliances when you go out – we’re an eco-friendly holiday home.

• Please don’t take any bath towels with you to the beach, use the beach towels.

• The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.

• Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.

• The client may in no circumstance re-let or sublet the property.

• The owners shall not be liable to you or your holiday party for loss or damage to property, however arising.

• All inventory must remain in the property and not be taken to another property.

• You are responsible for the supervision of all members of your party under the age of 18 at all times.

• Please park your vehicle in the designated parking space, ensuring your car does not block access to other properties. Parking is limited to 1 vehicle.

• Please respect the community and try to keep noise levels to a minimum, especially between 10 pm and 7 am.

• We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.

• Please use the designated barbecue utensils and clean the barbecue after use.

• Fireworks, Chinese lanterns, firepits, candles and portable bbqs are prohibited.

• Check-out – (please check out by 10am, clean dirty dishes and use the recycling bins located in the front courtyard).

• If you want to use the services of a third-party supplier (e.g. a chef, beauty treatments) this must be agreed beforehand. If you bring a third-party supplier without consent, we reserve the right to ask them to leave. We do not accept liability for the activities of these third-party suppliers.

• Wi-Fi – the guest agrees to reasonable and lawful usage.

• Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.

• Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.

• Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.

• This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.